Psychosocial Compliance Package

Yes, across Australia. The model WHS Regulation makes managing psychosocial hazards an explicit duty, supported by a model Code of Practice for managing psychosocial hazards at work. Most states and territories have adopted it, Queensland from April 2023 and New South Wales with enforceable codes from 1 July 2026, and the remainder are on the same trajectory. The duty sits with the business and its officers, not with HR.

A survey measures the problem, it does not manage it. The regulator's expectation is that survey data leads to documented risk assessment and controls. Turning People at Work results into a prevention plan with owners and dates is exactly what this package does, and it is the gap most businesses have.

Across Australia the average accepted mental injury claim costs around 23,600 dollars against roughly 13,000 dollars for a physical injury claim, and mental injury claims take far longer to resolve. Premium impact, lost time and management distraction compound from there. Prevention planning is cheaper than any single accepted claim.

Most consultants meet psychosocial hazards through a code of practice. Averon's psychosocial work is led by director Lucy Gordon, who managed them for a decade inside disability, aged care and mental health services before moving into construction, mining and manufacturing systems roles. That means controls that work in real operations, not policy documents that restate the hazard list.