Privacy Policy

Who we are

Averon Safety & Systems is a Brisbane based work health and safety consultancy working with businesses across Australia.

As a small business, Averon may fall under the small business exemption in the Privacy Act 1988 (Cth). We choose to handle personal information consistently with the Australian Privacy Principles regardless, because our clients are asked to trust us with sensitive organisational information and that trust starts here.

What we collect

Enquiry form: name, work email, company, role, industry and your message.

Free tool downloads: name, work email, company and role. Providing these is how the tool is delivered, and you may also receive occasional practical updates on WHS compliance changes. Every email includes an unsubscribe link and unsubscribing is immediate.

Outside the assessment tool described below, we do not collect health information through this website. We do not use advertising trackers.

The psychosocial assessment tool

When you use the paid psychosocial assessment, your answers are saved as you go so you can leave and come back. What we save: your organisation's name and logo, your answers to each question, the hazards you select and rate, your control plans, and the name and position of the person completing the assessment. We also record which access code opened it, so we can link it to your purchase. Some questions ask about incidents, injuries, complaints or consultation in your workplace. Where you describe those, enter what the assessment needs and avoid naming individual workers unless you have to.

Saved assessments are stored with our database provider, Supabase, on servers in Sydney, Australia. They are encrypted in transit and at rest. We use them only to deliver your assessment and report, and we do not share them with any other party. If you ask the tool to read your branding from your website, that web address is sent to Firecrawl, a service in the United States, to fetch your logo and colour. Nothing else from your assessment is sent.

You sign in to your workspace with a link we email you, so there is no password to remember. Lucy, Averon's reviewer, can see your assessment and plan so she can review it and support you with it. We also email you a reminder before your review is due. We keep your assessment and plan for 12 months after the last activity in your account, then delete them. To have them deleted sooner, or to receive a copy, email contact@averonsafetysystems.com.au from the address you sign in with.

How information is handled

Form submissions, including requests for access to the assessment, are delivered to us by Resend, a transactional email provider. Resend transiently processes messages on infrastructure located in the United States. We do not sell or share your details with any other party.

To understand which pages are useful, we use PostHog, a first-party analytics tool. On the public website it runs in cookieless mode: it sets nothing on your device and keeps the analytics anonymous.

Inside the workspace (sign-in, your account, the assessment tool and our console), PostHog stores a session identifier in your browser, links activity to your account by an internal ID (never your name or email), and records screen sessions so we can find and fix problems. Recordings hide everything you type and the text on screen; they show layout, clicks and scrolling.

PostHog does not set cookies or track you across other websites. It processes these requests, including your IP address, on servers in the United States, and keeps recordings for 30 days.

Engagement related information shared with us during consulting work is handled under the terms of the consulting agreement, which take precedence over this page for that material.

Access, correction and contact

You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Use the contact page and we will respond within a reasonable period.

If you have a concern about how your information has been handled, contact us first. You may also contact the Office of the Australian Information Commissioner (oaic.gov.au).