Terms of Use

About these terms

These terms govern your use of the Averon Safety & Systems website. By browsing the site or submitting an enquiry, you agree to them. If you do not agree, please do not use the site.

Using this website

You may read our pages and use any resources we make available for your own business purposes. You may not copy, republish, resell or redistribute our content, or use it in a way that misrepresents Averon or breaches the law.

The website, including its text, structure and brand marks, belongs to Averon Safety & Systems unless stated otherwise.

Information is general, and no engagement is formed

The content on this website is general work health and safety information, not legal or engagement-specific advice. Reading the site, downloading a resource or contacting us through it does not create a consultant-client relationship. Our Disclaimer sets this out in full.

Submitting a form or requesting a consultation is an enquiry, not a contract for services. An engagement begins only when Averon and your business agree the scope and terms in writing.

Downloadable resources and products

Where we offer downloadable resources or paid template packs, they are licensed to you, not sold outright. You receive a non-exclusive, non-transferable licence to use them within your own business. You may not resell, share, publish or redistribute them, or use them to create a competing product.

Templates are a starting point built on a proven base. You are responsible for reviewing each document and adapting it to your own operations, industry and workforce before you rely on it.

The online assessment tool

Buying the psychosocial assessment gives your business access to the online tool through an access code we email once your invoice is paid. The code is for your business only. Please do not share it. If a code is shared or misused we may switch it off and issue you a new one.

Your access covers assessments of your own organisation, and you can return to a saved assessment as often as you need. Saved assessments are kept for 12 months after your last change, as our Privacy Policy explains, so download your report when you finish.

Your answers and the report you produce belong to your business. The questions, method, wording and structure of the tool remain Averon's. The report records your own assessment of your workplace. It is not legal advice and it is not a certification, and you remain responsible for managing the risks it identifies.

Where your purchase includes Lucy reviewing your plan and a closing call, book the call through the link in the tool or our contact page. It is there to answer your questions about your plan.

Your consumer rights and refunds

Nothing in these terms limits your rights under the Australian Consumer Law. Where you are a consumer, our goods and services come with guarantees that cannot be excluded.

If a paid product has a major failure, you may be entitled to a refund, replacement or compensation. For a problem that is not a major failure, we will provide a remedy as the law requires. If something is not right, contact us and we will work with you to resolve it.

Liability

To the maximum extent permitted by law, Averon Safety & Systems is not liable for any loss or damage arising from your use of this website or reliance on its general information. This does not exclude any right or guarantee that cannot lawfully be excluded, including under the Australian Consumer Law.

Other websites, changes and governing law

Some pages link to legislation, codes of practice or other websites we do not control. We are not responsible for their content or availability.

We may update these terms as the business grows. The current version always lives on this page. These terms are governed by the laws of Queensland, Australia.

Contact

If you have a question about these terms, reach us through the contact page and we will respond within a reasonable period.